Every day, more and more companies and individuals are turning to the internet to buy their office furniture online, rather than traveling to a local store, but why is this? And why is it that some people and businesses still prefer the offline, local store approach?
Pros and Cons of buying office furniture online, versus local store
|Reason||Offline||Online||Why we are different|
|Range||Minimal range due to expense and physical space of store.||No such restrictions.||We don't believe in selling 1m+ office desks, but we do believe in carry a large enough range to cater to all tastes, budgets and styles. View our complete range, here.|
|Price Compare||Hard to achieve and expensive in travel and time expense.||Instant price compare at your finger tips.||We offer a price promise and we regularly price watch our competitors to ensure we are always the cheapest. However, on the off chance you find cheaper elsewhere, we will refund you the difference plus and additional 5% discount!|
|Product Demo||Easy to do - can 'touch and fee' product for quality of build.||Unfortunately for online stores, you must rely on the quality of the photo, rather than the quality of the product!||We understand that not being about to touch and feel the quality of the office furniture is a major minus point for buying online, however, unlike our competitors, we allow you to order, take delivery and use the product for up to 60 days. Don't like the product? We'll collect it for free and refund you 100% of your original order value. Furthermore, all our products come with a 10 year manufacturers guarantee, so rest assured you'll be receiving nothing but a quality product.|
|Delivery||Typically a store will deliver or your can take it away yourself.||Online office furniture stores usually charge for delivering.||If you buy a desk, any storage or desk from us today - we'll deliver to your location the very next working day, free of charge! We deliver nationwide and yes, delivery to ANY London postcode is still free!|
|Aftercare||Only available between 9am - 5pm||Also typically only available in normal business hours.||We are available 24 hours of the day, 7 days of the week, 365 days of the year to take your call (0800 8044 760) or email us: firstname.lastname@example.org - all calls are picked up withing two rings and we reply to emails within 60 minutes on average.|
While there are still one or two plus points with buying your office furniture locally, we believe the product and service that we will deliver you is second to none in our industry. Our priority is looking after our customers, that's why we have our 'four pillars' of customer service commitment to ensure every customer who purchases from us is 100% happy.